From Monday 21^st August 2023 we will be asking patients with access to the internet to order their prescriptions via our online services and NOT to call the surgery.

This will reduce footfall via our phone lines leaving them more accessible for vulnerable patients and patients with no access to the internet to be able to request the medication they need.

We have noticed over the past few months the wait time to get through to request prescriptions is getting longer and busier.

How to do this:

• Bring in 2 forms of ID, one of these MUST be photo ID, and also proof of address.
• Email a photo of yourself holding up the photo ID as well as attaching your proof of address. You can email this to swlccg.stjohns.med@nhs.net

Once you have registered for online services you will receive 2 emails with your username and temporary password.

If you have any queries regarding the above please contact the surgery and speak to a member of the Reception Team.