St John's Medical Centre

When and how can you contact us?

We are open from 8.00am to 6.30pm, Monday to Friday. 

Throughout these hours you, or your carer on your behalf, can:

• Visit the practice
• Call us
• Go online using askmygp

What if the practice is closed?

If you need urgent help for your physical or mental health when the general practice is closed, and you cannot wait until they open, go online to 111.nhs.uk or call 111. They will tell you what to do next.

What if it’s an emergency?

If it’s a serious or life-threatening emergency, go straight to A&E (Accident and Emergency) or call 999.

Accessibility.

1. Physical Accessibility

• Step-free access
• Ramps to front and rear of the building
• Automatic doors at the main entrance
• Accessible consulting and treatment rooms
• Accessible lift to upper floor
• Low-level reception counter
• Accessible toilets equipped with grab rails and emergency alarms.
• Wheelchair available for use at Reception
• We are available in person, over the phone or via AskMyGP Monday – Friday 08:00-18:30

2. Communication & Sensory Aids

• Audio induction loop at reception.
• Availability of British Sign Language (BSL) interpreters and translation services provided by DALS (often by prior arrangement).
• Welcoming policies for guide and assistance dogs

FROM FRIDAY 1ST MARCH ASKMYGP WILL SWITCH ON AT 8AM INSTEAD OF 7.30AM.

Mission statement.

Our mission is to provide compassionate, high-quality, and patient-centred healthcare to our community. We are committed to promoting wellness, preventing illness, and supporting our patients at every stage of their life with integrity, respect, and clinical excellence. 

Vision statement.

Our vision is to be a leading provider of primary care, recognised for delivering high quality patient centred care that provides individuals to lead healthier lives.  We are committed to training and supporting our registrars, mentoring the next generation of health care professionals while continuing to deliver outstanding care to our patients.  We aim to lead the way in modern general practice, embracing new technology to deliver smarter and more personalised health care to our patient population.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary , from our list of patients.

Support available for veterans

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