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During Covid-19

We ask that patients do not come to the surgery unless invited to do so by the practice. We are still able to assess and advise patients remotely about any concerns that they have which are not Covid-19 related. You can contact the surgery to get advice and assessment by telephone and via AskMyGP. If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or perform a video consultation.

If you have symptoms which may be of Covid-19; a new persistent cough, loss or change in sense of smell or taste, an unexplained fever (temperature over 37.8), then please hang up and contact the NHS 111 Covid-19 Clinical Assessment Service by calling 111 or going online to NHS111 online.

If you are told that you are likely to have Covid-19 then please self-isolate at home for seven days, and ensure that your household contacts also self-isolate for fourteen days. If your symptoms worsen in this time please contact NHS 111 for further support and advice.

Please bear with us as we are extremely busy at this time and calls may take longer than usual to answer.

 

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 Click for help online with askmyGP

TODAY 13/07/2020 WE ARE EXPERIENCING PROBLEMS WITH ASK MY GP.

Since January 2019 we have changed the way patients access GP appointments at the Practice.  There is no requirement to pre-book a GP appointment as any medical matters you present with will be dealt with on the day using AskmyGP.

Ask my GP makes requesting help from your GP easier and for many patients more convenient. You will be able to send a request on any medical matter to a GP or Nurse Practitioner during the hours listed below using the link and a clinician will always aim to respond promptly where possible. All patients have to do to be able to consult online with their clinician is follow a few short, easy steps online to register. There’s never a queue online.

AskMyGP is available to use Monday-Friday 07.30-16:00. Please use this service for all appointment requests. If you do not have access to the internet you can simply call us, our receptionist will need to take some medical details and a clinician will call you back. Patients may not need to attend the practice saving valuable time and reducing the number of missed appointments. If the GP feels a face to face appointment is required then this will be offered to you.

Please note all appointments with our nursing team have remained the same and must be booked in advance.

All of our registered patients are asked to use this service and you can use the service if you are a parent or carer. Please note however, that we may need permission from the patient to discuss their medical information with you.

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Welcome to St John's Medical Centre

childconsultThe doctors and staff at St John's Medical Centre surgery in Grantham are proud to offer the highest standard of patient-centred healthcare.  

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary , from our list of patients.

Electronic Repeat Dispensing

If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD). eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don't need a computer or electronic device. Ask your GP or pharmacist to set it up for you.

From today until further notice, all patients over the age of 2 will be expected to provide and wear their own face covering (ideally cotton or a face mask) when attending the surgery and during consultations. This is in line with current government advice.

        

 


(Site updated 14/07/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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