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St Johns Medical Centre, 62 London Road, Grantham, NG31 6HRTel: 01476 34 84 84
About the Patient Participation Group (PPG)
From April 2016, it has been a contractual requirement for all English GP practices to form a Patient Participation Group (PPG).
We are a group of patients registered with St. John’s Medical Centre who mostly have no medical training but have an interest in the services provided.
We provide an opportunity for patients to get more involved in the practice and influence the way services are provided.
All of the work is done on a voluntary basis, and we are a non-profit organisation.
The mission of the PPG is to develop an apolitical, positive, and constructive relationship between the patients, the Practice, and the community it serves, ensuring the Practice remains accountable and responsive to all its patients' needs.
Our group key roles are:
What we do
We work with the practice to help make improvements and provide a patient perspective on how the practice works and give an opinion on the wider NHS.
Our feedback is taken seriously and has already resulted in positive changes including the replacement of the Tannoy system with TV screens to notify patients that doctors or nurses are ready to see them, the changing to a more pleasant music on the telephone system .
We are currently raising funds to buy an Engage Touch Plus blood pressure machine to be available in the waiting room at the practice. .
The PPG has completely revamped the PPG web pages and is also monitoring the number of visitors to ensure that patients use the website and benefit from the information available to them.
PPG Patient Survey
We have put together a PPG patient survey and this will be available shortly to patients to complete online or as a hardcopy. Your feedback is important because it will help us and the Practice staff to understand where we can make improvements and where the Practice is providing a good service.
PPG Information Leaflet
We are currently putting together a PPG information leaflet and this will be available to all patients in the Reception and waiting areas.
The group is currently looking at the possibility of holding educational health talks for patients at the Practice. These might include the following:
Due to the Coronavirus pandemic, the PPG meetings have been carried out via Zoom.
PPG Newsletter Issue 1 2020
PPG Minutes 10/2020
PPG Minutes 01/2020
PPG Minutes 10/2019
PPG Minutes 06/2019
PPG Minutes 09/2018
PPG Minutes 01/2018
PPG Minutes 12/2017
PPG Minutes 12/2016
PPG Minutes 09/2016
PPG Minutes 06/2016
WE ARE CURRENTLY UPDATING OUR MEMBERSHIP FORM, IF YOU WISH TO CONTACT US THEN PLEASE E-MAIL THE PPG TEAM ON firstname.lastname@example.org
Being a virtual group member
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
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be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (188.8.131.52) will be sent
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